Use Cases by Function - Vindicia Subscribe — SaaS Knowledge Center

Use Case	Name
2-1-01	Configure recurring subscription Products Using the Vindicia Subscribe Portal
2-1-02	Configure subscription products based on a season using the Vindicia Subscribe Portal
2-1-03	Configure a free trial offering for a given subscription using the Vindicia Subscribe Portal
2-1-04	Configure perpetually free subscription products for VIPs
2-1-05	Configure single use products using Vindicia Subscribe Portal
2-1-06	Configure single-event products using the Vindicia Subscribe Portal
2-1-07	Add prices in different currencies to existing Products using the Vindicia Subscribe Portal
2-1-08	Reduce subscription pricing for customers purchasing mid-season
2-1-09	Offer Promotional Pricing
2-1-10	Configure Coupon Codes for use in selling Subscription Products
2-1-11	Offer a gift subscription
2-1-12	Configure premium service add-ons

Use Case	Name
2-2-01	Display product offers for purchase on the Merchants online storefront.
2-2-02	Customer purchases a Subscription via Merchant’s online storefront using a credit card
2-2-03	Customer purchases a Subscription via Merchant’s online storefront using a valid PayPal Account
2-2-04	Customer purchases a Subscription via Merchant’s online storefront at a promotional rate.
2-2-05	VIP Customer purchases a perpetually free subscription
2-2-06	Sign up for service and purchase a single-event product without purchasing a subscription
2-2-07	Customer purchases a single-use product via merchant’s online storefront using a valid payment method without purchasing a subscription
2-2-08	Customer redeems a coupon via Merchant’s online storefront to purchase a Subscription.
2-2-09	Customer purchases a Subscription with a free trial offer that automatically converts to a paid subscription at the end of the free trial period
2-2-10	Subscriber Identification
2-2-11	Limit Free Trials to Once Per Unique Credit Card
2-2-12	Screen customers for potential fraud during purchase
2-2-13	Customer purchases a subscription via merchant’s online storefront using Apple Pay
2-2-14	Customer purchases a subscription via merchant’s online storefront using Amazon Pay
2-2-15	Customer purchases a subscription via merchant’s online storefront using Google Pay
2-2-16	Customer purchases a subscription via merchant’s online storefront using a valid payment method and signs up for installment payments
2-2-17	Customer purchases a subscription as a gift for another user
2-2-18	Customer redeems a coupon for a gift subscription via merchant’s online storefront
2-2-19	Customer purchases a subscription along with a premium add-on via merchant’s online storefront using a valid method of payment

Use Case	Name
2-3-01	Manage Subscriber Access to subscription content based on their purchased subscription.
2-3-02	Manage subscriber access for single use product purchases.
2-3-03	Manage subscriber access for single-event purchases.
2-3-04	Manage subscriber access to subscription content based on seasonal start and end dates.

Use Case	Name
2-4-01	Customer Account Log in
2-4-02	Update Customer Account
2-4-03	View Purchase History
2-4-04	View Refund History
2-4-05	View available Credits
2-4-06	Update Credit Card On File For an active Subscription
2-4-07	Update Credit Card On File For a suspended Subscription
2-4-08	Cancel a subscription for non-payment
2-4-09	Cancel a subscription as of the end of the current billing period
2-4-10	Upgrade current subscription with immediate effect
2-4-11	Upgrade current subscription to a new subscription by redeeming a coupon, with immediate effect
2-4-12	Upgrade current subscription and apply promotional rate, with immediate effect
2-4-13	Downgrade current subscription as of the end of the current billing period
2-4-14	Existing customer purchases single-event product
2-4-15	Existing customer purchases single-use product
2-4-16	Customer purchases a subscription as a gift for another user
2-4-17	Customer redeems a coupon for a gift subscription via merchant’s online storefront
2-4-18	Customer purchases a premium service as an add-on to an existing subscription
2-4-19	Purchase an additional subscription using the payment method on-file with the merchant

Use Case	Name
2-5-01	Search for an Account or Transaction in the Vindicia Subscribe Portal
2-5-02	Update User Information Using the Vindicia Subscribe Portal
2-5-03	Cancel an existing subscription as of the end of the current billing period using the Vindicia Subscribe Portal.
2-5-04	Grant a Service Credit to an Account using the Vindicia Subscribe Portal
2-5-05	Refund a Transaction Charge Using the Vindicia Subscribe Portal
2-5-06	Add a Payment Method to an Account using the Vindicia Subscribe Portal
2-5-07	Deactivate a Payment Method for an account using the Vindicia Subscribe Portal
2-5-08	Set a Payment Method as the Default Payment Method for an Account using the Vindicia Subscribe Portal
2-5-09	Generate a note to record a customer interaction

Use Case	Name
2-6-01	Settlement Reconciliation
2-6-02	Chargeback Reporting
2-6-03	G/L Journal Entry Support

Use Case	Name
2-7-01	Sales Reporting
2-7-02	Finance Reporting
2-7-03	Activity Reporting
2-7-04	Performance Reporting
2-7-05	Data Extracts

Use Case	Name
2-8-01	Automatically renew subscriptions and automatically charge subscribers on-file payment method.
2-8-02	Automatically renew subscriptions at the beginning of the season
2-8-03	Manage Grace Period And Retry Strategy for Failed Payments
2-8-04	Send Subscribers a notification via email when certain billing events occur in Vindicia Subscribe
2-8-05	Configure Product Taxation Rules
2-8-06	Automatically collect installment payment for subscriptions purchased on an installment basis
2-8-07	Enable automatic credit card updates