Performance Reporting

As a marketing manager, you can view detailed reporting on the performance of your subscription offerings in Subscribe, including Churn Report, Trial Balance and Renewals.

• Use Case Number: 2-7-04
• Completed By: Marketing Manager
• Estimated Completion Time: 20 minutes

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Design Approach

Subscribe includes a full set of off the shelf reports to support your subscription performance reporting needs. Reports can be scheduled to auto-generate on pre-defined scheduled, for example at the end of each calendar month, or can be run on an ad-hoc basis. Reports can be generated in a CSV format that is suitable for data to be extracted and input into an external reporting database.

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On-Demand and Scheduled Reports

To generate a Subscribe report on-demand see Generating Reports on Demand. To schedule a Subscribe report to generate automatically see Create Scheduled Reports.

• Produce Performance Reports Using the Subscribe Portal

Parent topic:Reporting

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Produce Performance Reports Using the Subscribe Portal

To produce the available off-the-shelf performance reports:

1. See the following Subscribe Portal User Guide links:
   • Churn Report
   • Trial Performance Report
   • Renewal Performance Report
   • Decline Recovery Report

Parent topic:Performance Reporting