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This report lists Transaction details and status for the selected time period. It lists details about every Transaction submitted by Subscribe (one time or Subscription generated) for payment processing, and displays its status (Success, Hard Fail or Soft Fail). You can optionally show the Subscription ID. You can show totals, by page or All, provided for Pre-Tax and Total Billed. You can tailor the report to show only the transactions you wish to see by using the additional filters. This report can be generated using Reports 1.0 or Reports 2.0 data engine.

To generate a one time report:

  1. Enter the date range
  2. Optional. Enter an Email address where you’d like to receive notifications when the report is available. A single email address can be entered.
  3. Select the Affiliate ID as relevant for the report. Select No Affiliate if not required.
  4. For Reports 2.0, select the relevant Time Zone for data range selection and display. Data is available for the previous day at 13:00 UTC time. Note: A notification error message appears when attempting to run reports for which data is not yet available. The report can be submitted and includes data up to the available time.
  5. Optional. Enter Additional Filtersfor the report:
    • Select the Affiliate ID or Sub-Affiliate ID as a filter for the report.
    • Select the Account ID as a filter for the report.
    • Select the Product ID as a filter for the report.
    • Select the Payment Method as a filter for the report.
    • Select a Currency as a filter for the report.
    • Select a Country as a filter for the report.
  6. For Reports 1.0, select the Display Columns you’d like to include in the report.
  7. Click Submit. View the report in the My Reports page.
Reports 2.0 - Create Transaction Detail Report

To schedule a recurring report:

  1. Toggle Recurring toggle to Yes.
  2. Select a date for the first reporting period. Note: Reports display data occurring starting from the defined date. For example, a monthly report starting on March 1st displays data for the month of March up to March 31st.
  3. Select the report’s Frequency. Choose between Daily, Weekly, Monthly or Quarterly.
  4. Optional. Enter an Email address where you’d like to receive notifications when the report is available. A single email address can be entered.
  5. For Reports 2.0, select the relevant Time Zone for data range selection and display.
  6. Optional. If you want to receive the report uploaded to an SFTP Server, enable this option and provide the required details. When enabled, a scheduled report will be uploaded to the specified SFTP Server. The SFTP report follows the <report name>-<frequency>-<timestamp>.csv naming convention where:
    • <report name> is the name of the report
    • <frequency> is the defined frequency such as monthly, weekly, quarterly, daily or once
    • <timestamp> is the format YYYY-MM-DD”T”HH_MI_SS.TZ, where TZ is the timezone offset, for example, 2022-01-27T10_57_02.433174455Z. For this report, the <report name> is transaction_detail
    Note: An email notification is sent if there is an issue in generating or downloading the report on the specified SFTP Server.
  7. Optional. Enter Additional Filters for the report:
    • Select the Affiliate ID or Sub-Affiliate ID as a filter for the report.
    • Select the Account ID as a filter for the report.
    • Select the Product ID as a filter for the report.
    • Select the Payment Method as a filter for the report.
    • Select a Currency as a filter for the report.
    • Select a Country as a filter for the report.
  8. For Reports 1.0, select the Display Columns you’d like to include in the report.
  9. Click Submit. The report is submitted and will be generated according to the details provided. If you have provided an email or SFTP details, you will be notified when it is available for viewing.
  10. View the report in the My Reports page.

Display Columns

Note: The report’s display columns order is machine-generated and may therefore change without prior notice.