| Field | Guidance |
|---|---|
| Transaction ID | Merchant-specified identifier for this Transaction object. |
| Status | The current Transaction status appears in the title bar of this pane. Possible statuses are: - New: The Transaction has been created, but not yet submitted for payment. - Authorized: Transaction was successfully authorized and is awaiting a capture call. - Authorized for Validation: Transaction was successfully validated (for example, by a $1.00 authorization). - Authorization Pending: For example, Paypal Payment Method: Transaction was created (customer clicked the PayPal button on a merchant site), but has not completed the PayPal payment process. Customer has three hours to complete the transaction before it times out. If the transaction times out, Status remains Authorization Pending indefinitely. - Authorized Pending: The Transaction passed authorization with the payment processor and the capture of funds is pending. - Auth Expired: Transaction was Authorized, but no Capture was made within the payment processor’s authorization time frame and the authorization has expired. - Captured: The payment processor successfully captured the Transaction. - Cancelled: The Transaction was cancelled because of a hard or soft failure, or because the merchant chose not to capture the transaction, for example, based on a fraud screen result. - Deposit Retry Pending: Transaction is being retried within the payment processor system (ECP Transactions only). - Refunded: The Transaction was successfully refunded, either fully or partially. - Pending: The transaction status is pending. - Void: Transaction previously classified as Auth Expired has been reversed. Voiding a transaction avoids Visa fees for Authorizations that are not captured. |
| Last Status | A transaction may go through multiple statuses and it gets updated as statuses change. This date will reflect the last time the status was changed. |
| Amount | Amount and currency symbol for this Transaction. |
| Submitted | Date and time at which the Transaction was initially submitted to Retain for processing. |
| Account ID | Email address of the subscriber associated with this Transaction. |
| Subscription ID | Your unique identifier for the subscription associated with this Transaction. |
| Started | Date on which the subscription started. |
| Email address of the subscriber associated with this Transaction. | |
| Credit Card | |
| Billing Descriptor | |
| Division Number | |
| Processor Transaction ID | The identifier assigned to the Transaction by the Payment Processor. In most cases, this is identical to the ID. In some cases due to format requirements of some payment processors, the ID is altered. |
| AVS Code | |
| Billing Address | |
| Prev Bill Count | |
| Received Auth Code | Response Code from the Payment processor for this transaction. |
| Payment Network Token | |
| CVN Code | Response Code from the Payment processor for this transaction. |
| Retry attempts for Transaction | |
| ID | |
| Amount | |
| Timestamp (UTC) | |
| Auth Code | |
| Description | |
| Type | The response from the payment provider and the applicable action to take. Common responses are:- Successful Approved: The Payment Provider has accepted the transaction. - Soft Fail: A payment capture attempt has failed but may indicate that an additional attempt may succeed, such as when the customer has insufficient funds. The classification of the type of fail is performed according to the error code returned by the payment provider and follows industry standards and recommendations. - Hard Fail: A payment capture attempt has failed and indicates that additional attempts will subsequently fail, such as when the account has been terminated. The classification of the type of fail is performed according to the error code returned by the payment provider. Hard fails are not resubmitted for capture. |
| Status | The type of transaction whether One time or Subscription (recurring) Transaction. |
| Force Deposit | The Amount and currency type successfully refunded by this transaction. |
| Parent topic:View Transaction Info |
Transaction Details Pane
The current Transaction status is displayed in the title bar of this pane.