Chargeback Refunds Pane

Refunds provide a way to reverse a charge, returning money to the customer. A refund can only be executed against an existing, successfully captured transaction. The pane lists all of the refunds issued for the disputed Transaction up to the total Transaction amount.

Field	Guidance	Relevancy
Created Date	Date the refund was created.	Automatic
Amount	The refunded amount and currency as represented by the national flag.	Required
Includes Tax	An indication whether the refund includes Tax or not.	Required
Status	Status of the Refund. When the batch refund job completes, the status will show Complete.	Automatic
Distribution	What kind of communication was sent.	Optional
Note	Notes made by the Customer Service Rep when issuing the refund. This is the reason for issuing the refund.	Optional

Parent topic:Working with Chargebacks

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