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Overview of Transaction Reconciliation

An essential task for all merchants is to ensure that the revenue generated from sales of products and services is actually received. Vindicia recommends that you conduct regular audits to reconcile Vindicia Subscribe transactions with payment processor transactions and deposits. This article describes how to reconcile transaction records in Vindicia Subscribe with those in Litle. For information about working with data from Chase Paymentech, see Example: Reconcile Transaction Data with Chase Paymentech For more information about transaction reconciliation see Settlement Reconciliation

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About Transaction Records

Transaction records are presented somewhat differently in reports from Vindicia Subscribe and in reports from payment processors. The following are some differences between transaction reporting from Litle and Vindicia Subscribe:
  • Litle presents transactions based on the date of processing. Refunds are presented as separate transactions. Thus, if a customer makes a purchase on Sept.15th and then receives a refund on Sept. 23rd, the report presents two transactions: one for the purchase and capture on Sept. 15th and one for the refund on Sept. 23rd.
  • Vindicia Subscribe presents each transaction based on the date it was initially authorized, but identifies the current status of the transaction. Thus, if the a customer makes a purchase on Sept.15th and receives a refund on Sept. 23rd, the report presents one transaction on Sept. 15th, but shows the status as Refunded. The transaction does not appear in the Capturedtransactions for that date. Vindicia Subscribe updates the same transaction in the database rather than logging multiple transactions.

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Reconciling the Vindicia Invoice with the Transaction Record

​The Vindicia invoice identifies charges to the merchant for successfully captured transactions. Charges are calculated using the pricing tiers specified in the merchant’s contract with Vindicia. To reconcile the Vindicia invoice with the record of captured transactions, simply apply the appropriate Vindicia pricing tiers to the record of transactions. Vindicia charges to merchants are based on the value of successfully captured transactions. Because merchant refunds are outside of the control of Vindicia, Vindicia does not deduct refunded transactions from the total charges.