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The following examples are provided as general high-level guidance for rate plans Billing and pricing Tier parameters. For details regarding each rate plan field, see Working with Rate Plans.

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Example 1: High Use Surcharge Plan

You can create a Rate Plan which charges a premium for high-use customers. For example, in a support call system, charge customers who call fewer than 1000 times 95percall,butchargecustomerswhocallmorethan2500times95 per call, but charge customers who call more than 2500 times 375 per call.
  • Select Model: Usage based.
  • Charge customer per unit, and set the Price On field to the Highest Applicable Tier.
  • Leave the Included Units field blank.
  • Ensure to leave Decimal Places as 0.
  • Leave the Min Fee and Max Fee fields blank.
  • Create three Rate Tiers:
    • Tier 1 defines 1-999 (calls) at $95. Tier Name: Minimal Use. Starts at unit: 1. Rate Price: 95 USD.
    • Tier 2 defines 1000-2499 (calls) at $275; Tier Name: Moderate Use. Starts at unit: 1000 (this will update the end unit of the previous tier to 999). Rate Price: 275 USD.
    • Tier 3 defines more than 2500 calls at $375. Tier Name: Excessive Use . Starts at unit: 2500(this will update the end unit of the previous tier to 2499). Rate Price: 375 USD.

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Example 2: High Use Discount Plan

You can create a Rate Plan which offers a discount for greater volume, but prices items according to a stepped, rather than sliding, pricing structure. For example, buy the first 100 stickers at .10each,andgetthesecondhundredat.10 each, and get the second hundred at .05 each. Note: Stickers may be purchased in any number, with a flat fee model Rate Plan, the charge levied will always be the Rate Price for the applicable Tier.
  • Select Model: Usage based.
  • Charge customer a Flat Fee, and set the Price On to Each Respective Tier.
  • Leave the Min Fee and the Max Fee fields blank.
  • Leave Included Units blank, and select Decimal Places as 0.
  • For Tier 1, define Tier Name: Tier1. Starts at unit: 1 Rate Price: 10 USD.
  • For Tier 2, define Tier Name: Tier2, Starts at unit: 101 (this will update the end unit of the previous tier to 100). Set Rate Price to 5 USD.
Note: With this Rate Plan model, customers will be entitled to unlimited access once they reach the highest Tier.

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Example 3: Bulk Discount Licensing Plan

Create a Licensing Plan which charges 295eachforthefirst5seats,and295 each for the first 5 seats, and 275 for each additional seat.
  • Select Model: License based.
  • Charge customer per unit, and set the Price On field to the Each Respective Tier.
  • Leave both the Min Fee and the Max Fee fields blank.
  • Leave Included Units blank, and select Decimal Places as 0.
  • For Tier 1, enter Starts at unit: 1****Rate Price: 295 USD, and .
  • For Tier 2, enter Starts at unit: 6(this will update the end unit of the previous tier to 5). Set Rate Price to 275 USD
Parent topic:Rate Plans