Reverse Payment

Invoices in Paid status that were created for Merchant Accepted Payment (MAP) payment method can be reversed in the Subscribe Merchant Portal 2.0. A payment reversal is a return of the paid funds to the customer’s payment method. For all other payment methods, use the refund action as part of a transaction. To reverse a payment:

Access the invoice from Billing > Invoices
Click the Reverse Payment button in the Actions Panel. Note: Reverse Payment button is visible only if there is one or more captured or authorized transactions with Merchant Accepted Payment payment method type. The Reverse Payment dialog box appears.
Define the fields as needed. Refer to the table below for guidance regarding the fields.

Field	Guidance	Relevancy
Payment ID	Merchant Payment ID from the drop-down list. If there is only one transaction, then this field is pe-filled.	Required
Paid Date	Date on which the payment was made.	Read only
Amount	Amount of the payment made along with the relevant currency represented by the national flag.	Read only
Currency	Currency for this Subscription represented by the national flag.	Read only

Click Reverse Payment button on the Reverse Payment dialog box. On reversing the payment successfully, the associated transaction is updated to Canceled.

Parent topic:Invoices Parent topic:Working with Invoices

Home

Guides

APIs