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Vindicia’s Subscribe is a cloud-based subscription management platform providing a comprehensive billing and recurring payment solution. It delivers the power, flexibility and speed that you need to win in today’s subscription-based economy. It features scalable integrated marketing best practices to support the entire subscription lifecycle allowing you to acquire and retain subscribers and their associated recurring revenue and overcome the drawbacks of traditional billing approaches. The Subscribe Portal provides a merchant-friendly, intuitive web-based interface that allows you to manage and customize your subscription catalog and billing integration in a safe and secure manner as well as access subscription business data and insight. The Subscribe API enables merchants to link their data and customized interfaces to Subscribe from their online store, customer support, customer self service, financial and business applications. For more details, see Subscribe Merchant Portal and Subscribe API

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About this Guide

Subscribe Merchant Portal 2.0 Guide introduces you, the reader, to the capabilities of the Subscribe Merchant Portal. It covers the product-oriented, billing and reporting main tasks that can be performed in the Portal. This guide assumes you are not familiar with Subscribe terms and describes them, where appropriate. It is written primarily for merchants’ business, administrative and customer support users. Access and visibility of different areas of the Subscribe Portal is defined by user roles, therefore you may not be able to view or access all the activities described in the guide. For more details, see Subscribe Portal User Roles and Access. It provides guidance to understand and use the Portal’s:
  • Product Catalog: Subscribe’s Product Catalog lets you create and manage your offerings, supporting any mix of products and services, their pricing, availability and usage.
  • Billing Data: Subscribe’s Billing lets you monitor and manage your customers’ accounts, their subscriptions, payment transactions and invoices.
  • Insights and Reports: Subscribe’s Insights provides your subscription business intelligence data and dashboard displaying your most important KPI’s. It lets you make data-driven decisions regarding your offering.
  • Getting Started with the Subscribe Merchant Portal
  • About Subscribe
  • Log in to Vindicia Subscribe Portal with Vindicia IDP
    Vindicia products are built to keep data secure and compliant and meet Payment Card Industry (PCI) and ISO security requirements. Accordingly, Vindicia Subscribe Portal users sign in to the Portal via Vindicia’s IDP (Identity Provider) app. Vindicia IDP provides secure access, unique password requirements, complex password rules, and multi-factor authentication - all in a simple-to-use Identity Provider.
  • Supported Browsers
  • Subscribe Portal User Roles and Access
    During the Subscribe implementation phase, designate authorized users that can access the Subscribe Portal. One of these users must be named a Super User, who has high-level administrator access to all the objects.
  • Performing Common Tasks in Subscribe Portal
Related information Getting Started with the Subscribe Merchant Portal Performing Common Tasks in Subscribe Portal