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With this option, manually turn off accounts in your transaction systems based on the data in the Subscribe Chargeback Spreadsheet, which is a daily extract that shows all changes to your chargebacks. To download the spreadsheet:
  1. Log into the Subscribe Portal at www.vindicia.com.
  2. Select Manage > Chargebacks > Spreadsheet Download.
  3. Specify the date range and download format.
  4. Click Download File.
This file contains the latest status of the chargebacks in the Subscribe system. Use this information to determine the action to take on customer accounts in question, such as closing them, placing a hold on them, or updating the status of the transactions and activities to which the chargebacks pertain. Parent topic:Integration of Chargeback Data Back into Your System