Subscribe Capabilities
Secure and resilient solution allowing you to comply with international protocols- Subscribe vaults customers’ credit cards ( through HOA/ PMT technologies) allowing you to be compliant and offers advanced techniques to keep credit cards up to date even when account numbers change.
- The platform is PCI Level I Service Provider compliant and SSAE 18 audited annually, provides a highly scalable solution with EU model clauses and EU/US Privacy Shield as well as GDPR compliance. For more details, see Vindicia Security and PCI compliance.
- Subscribe offers 99.99% uptime and availability.
- Global support—multi-language, multi-currency support and localizations enabling worldwide payments through a multitude of payment methods.
- Encompassing integration with numerous payment providers——Subscribe is pre-integrated with most payment providers available. It provides support for all widely accepted payment methods such as credit cards, electronic payments, wallets & bank transfers in different countries around the globe. Subscribe offers advanced techniques to keep credit cards up to date even when account numbers change.
- Fraud management integration for credit card payments—Partnering with CyberSource Fraud Management Essentials, Subscribe mitigates your risk of fraud by offering a pre-selected set of rules for common fraud occurrences and an option to purchase a more extensive customized solution. For more details, see Credit Card Fraud Management.
- Chargeback management add-on service—Vindicia Chargeguard solution offered as an add-on service designed to represent merchants in disputed credit card transaction by proving the legitimacy of the original transaction.For more details, see Chargeback Handling in Subscribe.
- Revenue recognition compliance—Subscribe functionality provides you compliance with ASC 606 and IFRS 15 revenue recognition standards
- Business agility:
- Subscribe lets you define your offering easily and intuitively, supporting flexible plans including free trials, gifting, tokens, and season sets.
- Flexible discount campaigns—Subscribe lets you offer monetary and time discounts, coupon driven campaigns, virtual currency grants and free trial periods. Discounts can be applied for one -time purchases or as part of a recurring subscription.
- Intelligent billing platform – increasing customer retention:
- Different customer models offered— Subscribe enables you to offer family plans for parents and children or Standalone options, ability to have multiple subscriptions per customer, ability to share payment methods in the family while registering the purchase owner.
- Full subscription lifecycle—Subscribe lets you provide your offering to your customers as you see fit. From future activation/cancellation, subscription with an unknown starting date with activation when needed, billing when goods are shipped, full support of upgrades/downgrades of products, ability to change subscription mid-cycle with pro-ration calculations, early termination fees for breaking commitments, rate plans according to usage or consumption, offset billing date from service date, and an option to pause and resume the subscription while keeping touch with the customer. You can control the eligibility and entitlement of your customers for defined discount campaigns.
- Comprehensive billing and retention techniques—Subscribe supports recurring subscriptions and one time charges. Improve retention with Machine Learning based billing retry mechanisms, use smart decision rules to support several payment processors and route transactions optimally. Through partnerships with leading vendors, Subscribe provides Sales Tax & fraud check support. Subscribe can also provide usage billing using rate plans.
- Financial Reporting—Subscribe supports financial activities such as refunds, credits, invoice write-offs, reconciliation, revenue recognition and full data as to current and future projected revenue and transactions. It also lets you send invoices based on your own templates.
- Keep your customers in the know—Subscribe supports customer notifications using your templates for different billing events such as when first subscribed, before billing, in case of failure, or when successfully billed.
- Receive business data insight and subscription Intelligence—Learn about your offering performance and receive insight into available opportunities from Subscribe Insights reports and Dashboard.
- Connectivity with merchant systems—Integrate your system with Subscribe via RESTful API calls. Listen for updates via Push Notifications (webhooks). Receive updates as to commerce performance through scheduled Subscribe Reports delivered directly to you.
- Monitor business performance—use Subscribe Portal to view the whole picture using the Dashboard and Subscribe reports.
- Integration breadth -Subscribe is integrated with a myriad of payment processors and providers around the globe, fraud systems such as CyberSource FME & DM, tax systems such as Avalara and Vertex, and Chargebacks prevention such as Verifi CDRN. For more details, see Subscribe Support for Payment Providers/Gateways.