Announcements
Subscribe Merchant Portal 1.0 Deprecation
Subscribe Merchant Portal 1.0 is planned for deprecation with September 2023 release. Merchants will need to migrate to Subscribe Merchant Portal 2.0 by that release.Access to HOA and PMT Static Files Via CDN
In order to improve reliability and availability when accessing Subscribe’s static content required for PMT (Payment Method Tokenization) and HOA (Hosted Order Automation), files are located at Content Delivery Network (CDN). Please change the URLs listed in your implementation as follows:
Please make this change as soon as possible.
Subscribe Features
Subscribe Merchant Portal 2.0 Enhancements
- Product Description in Product Search Results - With this release, a description for each product now appears in the Products search results, making it easier to identify each product. (PORT-3429)
- Transactions Created Date Timestamp - With this release, the Created Date on the Transactions page now includes a timestamp with a time zone offset indicator. Additionally, the Timestamp field in the History pane has also been improved to include a time zone offset indicator. (PORT-3452)
Payments Features
Bank of America Payment Integration
With this release, Vindicia has integrated with Bank of America Payment Provider, providing merchants working with Bank of America a quick onboarding and turnaround for their subscription billing needs. This integration supports credit cards, debit cards, and tokenized credit cards in US Dollars for the following main areas:- One-time Transactions
- Recurring Payments
- Void
- Refund Payments
- Retain support - Full auth and capture (level one)
- Card-on-File (CIT/MIT) Support
Chase Orbital Integration – Support for Paymentech Tandem (aka Tampa) Platform
With this release, Vindicia supports Chase’s Tandem platform through the Orbital gateway. (VIN-20060)Vindicia IDP Features
Vindicia IDP Enhancements Login Changes for Users with Multiple Merchants
With this release, the following features are supported:- Login improvement for users accessing multiple merchant instances - for users whose email domain may be applicable for multiple merchant instances, a new field has been added in the login flow called Organization Name. Users are able to enter the applicable merchant instance to access the relevant merchant organization. For more details, see Login to Portal topic in the user Guide
- Unified login for merchant admins accessing Vindicia Care Console - Access to the Vindicia IDP Care Console now uses the same login flow and credentials as accessing the Vindicia Portal with Vindicia IDP. Merchant Super Users can now use their Vindicia Merchant Portal login credentials to access the Vindicia Care Console for user management. For more details, see Portal User Management
Bug Fixes
The following issues were solved in this release:Known Issues
This release has the following known issues.- In Subscribe Merchant Portal 2.0, the Merchant User Report may show incorrect status for merchant users that use identity providers to login to the Portal.
- Merchants using Vindicia IDP, can view user status in the Vindicia IDP Care Console.
- Merchants using external Identity providers, such as OKTA or MS Azure, can check user status in their respective IDP Portals.

