Announcements
Subscribe Merchant Portal 1.0 Deprecation
Subscribe Merchant Portal 1.0 will be deprecated with August 2023 release. All merchants will need to migrate to Subscribe Merchant Portal 2.0 prior to that release.Access to HOA and PMT Static Files Via CDN
In order to improve reliability and availability when accessing Subscribe’s static content required for PMT (Payment Method Tokenization) and HOA (Hosted Order Automation), files are located at Content Delivery Network (CDN). Please change the URLs listed in your implementation as follows:
Please make this change as soon as possible.
Important: Existing URLs content will not be available after Nov 1st, 2023.
Subscribe Features
Subscribe Merchant Portal 2.0 Enhancements
- Update Subscriptions - With this release, users can edit or add products in the subscription as well as make changes to the subscription general details within the same Edit session. See the Subscribe Merchant Portal 2.0 User Guide for more information. (PORT-2824)
- Stackable Campaign Management - With this release, stackable discounts support has been added to the Subscribe Portal. Stackable Discounts is now incorporated in the Campaigns, Subscriptions, Transactions and Invoices pages. (PORT-2914, PORT-2915, and PORT-2917)
- Plan Description Field in Billing Plan Search Results - With this release, the Plan Description field now appears in the Billing Plan search results. See the Subscribe Merchant Portal 2.0 User Guide for more information. (VIN-23641)
Push Notifications - Refund Notifications
With this release, new push messages were added notifying for Refund Succeeded and Refund Failed events as part of the Adjustments event class. Note: To use this feature, contact Vindicia Client Technical Support to enable the new Push Notification platform. (VIN-20804)Payments Features
Merchant Advice Codes Support
With this release, Vindicia has extended its support for Merchant Advice Codes for both Cybersource and SmartPay. Vindicia utilizes authorization response codes that are received from payment providers to understand the reason for a failure, designate as a hard (R) or soft (D) fail, and enable smart retries when relevant. With this release, Vindicia incorporates support for response codes that originate from the card networks (Merchant Advice Codes - MAC) for CyberSource and SmartPay. The card network response code supply an additional layer of data about the failure type and help enable smart retries, when possible. (VIN-17598 and VIN-17592)Adyen Integration - Support for Billing Statement Identifiers
In this release, support has been added for the billing statement identifier field for Adyen integration. The details received from merchants, are passed to Adyen as part of the transaction. (VIN-23735)Stripe Charge Integration - Include Customer Object
With this release, the Stripe Charge interface sends customer information to Stripe in all transaction paths where it can be included. (VIN-22452)Bug Fixes
The following issues were solved in this release:Known Issues
This release has the following known issues.- In Subscribe Merchant Portal 2.0, the Merchant User Report may show incorrect status for merchant users that use identity providers to login to the Portal.
- Merchants using Vindicia IDP, can view user status in the Vindicia IDP Care Console.
- Merchants using external Identity providers, such as OKTA or MS Azure, can check user status in their respective IDP Portals.