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Production Release Date: December 5, 2022

Announcements

This release does not include new announcements.

Subscribe features

This release includes the following new Subscribe features:

Subscribe Merchant Portal 2.0 Enhancements

Based on user feedback and usage, the following feature changes were made to improve usability of Subscribe Merchant Portal 2.0. Payment Provider Response Information - The Payment Provider Response field has been added on the Transactions screen Details pane. This field displays the responses from the payment provider and the action to take. This feature provides parity with the functionality available in Subscribe Portal 1.0. Transactions Details pane Tip: For more details, see the Subscribe Merchant Portal User Guide. (PORT-2249)

Chargeback Information in Subscribe Portal Dashboard

With this release, Chargeback Details and Chargeback Analysis dashboards have been added to Subscribe Subscription Intelligence dashboards, available to view in the Subscribe Merchant Portal. The Chargeback Analysis dashboard provides merchants crucial detailed information regarding their chargeback occurrences and rates such as monthly trends, chargebacks by reason types, chargeback resolution, and chargebacks split by reason type. The Chargeback Details dashboard provides a list of chargeback reasons by Payment Provider and is filtered by credit card network and reason type. These dashboards are only displayed for merchants that have a chargeback feed configured. Chargeback information in the Subscribe Subscription Intelligence dashboard (TABL-69)

Push Notification - Credit Card Expiration Added in Subscription Class

In this release, Subscribe added a Credit Card Expiration push notification message, sent a specified number of months before a credit card expires. The push notification sends the Autobill (Subscription) object and includes the account that the subscription is associated with and the card that is about to expire. The notification for credit card expiration is sent a specified number of months before the expiration, based on the Billing Plan value of credit_card_expiration_warning attribute. To use this feature, contact Vindicia Client Technical Support to enable the new Push Notification platform. Tip: For more details, see the Vindicia Subscribe API Programming Guide. (VIN-17577)

Subscribe Rest API - Optional Status filter for List Subscription

The Subscribe Rest API List (All) Subscriptions call has been enhanced with a new, optional status query parameter that allows you to filter the list of subscriptions per account by status. This default value of the query parameter is all so that when not indicated, all the subscriptions (in all statuses) are returned. Tip: For more details, see the Subscribe REST API Guide

Payments Features

This release includes the following new Payment features:

Stripe Integration - Payment Intent API Support in Retain

Starting this release, Vindicia has established an additional integration with Stripe by supporting Stripe’s latest Payment Intent API. The integration supports credit cards, debit cards, and tokenized credit cards in US Dollars for the following main areas:​
  • One time Payment
  • Non-Free Trial Payment
  • Recurring Payment
  • Void Payment
  • Refund Payment
  • Retain support - Full auth and capture (level one), using Tokens
Note: This feature is currently only available for Retain. Merchants that want to use this feature, please contact Vindicia Client Technical Support. (VIN-1172)

Adyen Integration - Improvements to the Transaction Authorization Response

Previously, when a transaction authorization attempt via Adyen failed, Subscribe returned a high-level failure response code from the Adyen response to the merchant. In this release, a more detailed response code is returned in the transaction authorization response. (VIN-18373)

Truust Integration - Support for Truust Hosted Pages Payment Method in Subscribe Rest API

In previous releases, support was added for Truust payment provider. In this release, support was added in Subscribe REST API for using the Subscribe Hosted Pages Payment Method with the Truust integration. To achieve this, merchants need to enter the Hosted Pages Object billing_agreement_id attribute in the following format:
Additionally, the buyer_id is required as a Name-Value Pair in the Payment Method metadata attribute as follows:
(VIN-19126)

Bug Fixes

The following issues were solved in this release:

Known Issues

This release has the following known issues.
  • In Subscribe Merchant Portal 2.0, when applying a discount to an existing Subscription, the campaign code field per Subscription Item displays an error. As a workaround, use the subscription level Campaign Code field instead to apply the discount. All applicable Products and Billing Plans in the Subscription will be discounted. For more details, see FAQ in the Subscribe Portal User Guide. (VIN-16925)
  • In Subscribe Merchant Portal 2.0, when attempting to log in using Chrome, users are receiving a Session Expired error. To fix this issue, complete the following steps:
    1. In Chrome, click More icon at the top right.
    2. Click More Tools > Clear Browsing Data.
    3. Select a Time Range value of All Time.
    4. Select the Cookies and Other Site Data and Cached Images and Files check boxes.
    5. Click Clear Data. (PORT-2506)