Vindicia MarketONE Subscribe - 2022.03 Release Notes

Release Date : March 29, 2022

• Vindicia Internal Notes for Subscribe 2022.03 Release

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Announcements

This release includes the following announcements:

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Subscribe Merchant Portal 2.0 Default Portal

Vindicia is making Subscribe Merchant Portal 2.0, the default Portal. Subscribe Portal 1.0 decommission will happen shortly. Subscribe Portal 2.0 Advantages:

• Allows localization to your regional time zone and language
• Improved user interface
• Clear representation of Transactions per subscription
• More specific Transactions search options (per Payment Method, per ID, per amount)
• Reports will be created/scheduled using the new Subscribe Data Platform (Reports 2.0), where applicable

For more information, see:

• Subscribe Portal 2.0 Frequently Asked Questions (FAQ)
• Getting Started with Subscribe Merchant Portal

We encourage you to start using Subscribe Merchant Portal 2.0 to explore new features, such as Data Insights. For more details on Subscribe Merchant Portal 2.0, see Subscribe Merchant Portal User Guide. To access Subscribe Merchant Portal 2.0:

• Staging: https://portal.staging.us-west.vindicia.com/portal/login
• Production: https://portal.vindicia.com/portal/login

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Subscribe Merchant Portal 2.0 Features

This release includes the following new features on the Subscribe Merchant Portal 2.0:

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Pause and Resume Subscription on Portal 2.0

From this release, Subscribe Merchant Portal 2.0 provides support for pausing an active subscription and resuming a paused subscription. Subscription Pause revokes entitlements on the effective date of the pause and does not bill the customer until the subscription is resumed. If no other action is taken upon the Subscription, it will remain paused for 5 years, and then cancel. When resuming, the billing date can be moved to the current activity date or remain the same. This feature provides parity with the functionality available in Subscribe REST API for pausing and resuming a subscription. For more information, see:

• Pause a Subscription
• Resume a Subscription

(PORT-1831)

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Reverse Payment Support for Merchant Accepted Payment (MAP) Payment Method on Portal 2.0

Reverse a payment action can be used to return the paid funds to the customer’s payment method. From this release, Subscribe Merchant Portal 2.0 provides support for reversing a payment made by Merchant Accepted Payment payment method. For all other payment methods, use the refund action as part of a transaction. (PORT-2042)

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Custom Payment Method Data Display on Portal 2.0

Subscribe allows merchants to add their customized information to an account in the form of custom data (name-value pairs). From this release, Subscribe Merchant Portal 2.0 displays merchant-defined custom data for payment methods in an account. This custom data originates from the API. This feature provides parity with the functionality available in Subscribe Portal 1.0. (PORT-2046)

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Bug Fixes

The following bugs were fixed in this release.

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Known Issues

When issuing an on-demand report using Reports 2.0 reporting engine, the To Date field data is not immediately available. This may delay report generation. Work Around: Request To Date data at least one to two calendar days (UTC) before. We are currently working on an option to provide real-time reports in Subscribe Merchant Portal 2.0.