Announcements
This release includes the following announcements:Subscribe Merchant Portal 2.0 Default Portal
We’re officially upgrading our default Portal to Subscribe Merchant Portal 2.0 (and stopping access to the legacy Portal 1.0) February’s Production release, final date is pending. In preparation, the change will be made in Staging on February 22, 2022. Subscribe Merchant Portal 2.0 is a contextual user-centric portal providing exciting improvements such as:- Personalization of your account profile, language and time zones
- Improved user interface
- Enhanced navigation and accessibility with centralized New Button and clear menu options,
- Access to tooltips, and a contextual online help
- Clear representation of Transactions per subscription
- Direct access to invaluable Subscription Intelligence Dashboards and reporting data and the actionable Insights they provide
- Staging: https://portal.staging.us-west.vindicia.com/portal/login
- Production: https://portal.vindicia.com/portal/login
Subscribe Features
This release includes the following new Subscribe features:Subscribe Merchant Portal 2.0 Enablement
Subscribe Portal 2.0 has been enhanced in the last few months to bring it to parity with portal 1.0 and improve its performance. In this release, the following feature support was added:- Date range search limit for Subscriptions, Transactions, and Accounts page - When filtering by the date range key field only, the search is limited to 90 days. When using multiple filtering input (regardless if using additional key fields or not), the date range is unlimited.(PORT-2014)
- Immediate Subscription cancel support has been added so that Subscriptions in a Pending Cancel state can be canceled and disentitled immediately when needed. This feature provides parity with Subscribe Portal 1.0 (PORT-1979)
- Portal 2.0 Frequently asked questions has been added to the Subscribe Portal 2.0 Online Help and User Guide (DOCS-314)
- ASubscribe Portal 2.0 Tutorial has been created to help with merchant migration.
AvaTax Support - Date and Tax Rate Alignment Enhancement
Subscribe previously sent only the original transaction date to AvaTax for retries, refunds and catch-up billings. This provided the proper tax calculations based on the tax rates in effect on the original transaction date but introduced a discontinuity for the tax transaction date in AvaTax. This only impacts Merchants who have their own contract with Avalara to use AvaTax reports for tax reporting or remittance. Merchants using the Vindicia-provided AvaTax instance are unaffected. In this release, the enhancement uses the original Subscribe Transaction date to trigger the tax rate override causing the use of the correct tax rates from the original billing date for retries, refunds, and catch-up billings but uses the current date to set the AvaTax transaction date causing the tax transaction to appear in the proper period in AvaTax portal and reports. (VIN-246 , VIN-12412)Payments Features
This release includes the following new Payment features:External Billing - Enforcing Error Processing within the Defined Time Interval
In this release, Subscribe is enforcing the defined ECP Timeout window for accepting errors. Errors returned within the ECP timeout window, will be processed accordingly. Errors returned outside of the defined window will not be processed. (VIN-13526)Retain Features
This release includes the following new Retain features:Support for Authorization Approval Code Returned via Retain API
In this release, the authorization approval codes are stored and returned by Retain for the following Payment Providers:- Adyen (VIN-13854)
- Cybersource (VIN-13852)
- Orbital (VIN-13982)
Bug Fixes
The following bugs were fixed in this release.Known Issues
This release has the following known issues:- Subscribe Portal 2.0 - Transaction Detail Report takes a long time to load (VIN-14707)