Announcements
This release includes the following announcements:Subscribe Merchant Portal 2.0 Default Portal
As announced in previous releases, Vindicia is making Subscribe Merchant Portal 2.0, the default Portal. As part of September’s release, Vindicia is releasing performance improvements. We listened to our merchants and accordingly Subscribe Portal 1.0 decommission is delayed for an additional 2 months while outstanding parity and performance issues are resolved. Subscribe Portal 2.0 Advantages:- Allows localization to your regional time zone and language
- Improved user interface
- Clear representation of Transactions per subscription
- More specific Transactions search options (per Payment Method, per ID, per amount)
- Reports will be created/scheduled using the new Subscribe Data Platform (Reports 2.0), where applicable
- Staging: https://portal.staging.us-west.vindicia.com/portal/login
- Production: https://portal.vindicia.com/portal/login
Access to HOA and PMT Static Files Via CDN
In order to improve reliability and availability when accessing Subscribe’s static content required for PMT (Payment Method Tokenization) and HOA (Hosted Order Automation), files are located at Content Delivery Network (CDN). Please change the URLs listed in your implementation as follows:
We urge merchants to make this change by end of November.
Subscribe Features
This release includes the following new Subscribe features:Stackable Discounts
Starting this release, Subscribe supports stackable discounts whereby merchants can allow redemption of multiple discounts (campaign codes) simultaneously as part of a subscription using Subscribe’s Promotion and/or Coupon Campaigns. For Example, a customer can apply both a $10 new customer promotion coupon and a 5% promotional student discount to a new subscription. The feature provides flexibility to configure the discount application rules as needed. You can define the order in which the discounts are applied (fixed discount versus percentage), and for percentage discounts the amounts they are applied to (original amount or already discounted ones). A new Subscribe REST API version (20210401) is being introduced to support these changes and merchants will be required to use this new version for the stackable discounts functionality. This feature is available for new merchants ONLY in September’s release. A migration path, for existing merchants who are currently using campaign discounts, will be available in future releases. (VIN-10479)Subscribe Support for OKTA IDP External User Authentication
From this release, Subscribe offers support for external user authentication via OKTA Identity Provider. Once configured, existing Subscribe users that use a matching email address in OKTA, can use their OKTA Single Sign On credentials to access Subscribe Portal. This feature uses Authorization Code as the grant type supported. Note: The feature provides authentication Single Sign On capabilities through OKTA. User Authorization for specific roles and permissions is still governed in the Subscribe environment.
- Complex Passwords
- Multi-Factor Authentication
Subscribe Merchant Portal 2.0 - Search Improvements
The following two search improvements were made in the Subscribe Merchant Portal 2.0:- Invoices page no longer displays default results. Instead, Portal users must filter to see relevant results consistent with the released functionality of the Accounts, Subscriptions, and Transactions pages.
- High data volume searches were previously timing out. Improvements have been made for Accounts, Subscriptions, and Transactions elements when searching by an identifier such as AccountId, SubscriptionId, and TransactionId for faster lookup functionality.
Subscribe Merchant Portal 2.0 - New Welcome Screen and Online Help Access
From this release, the following two improvements were made in the Subscribe Merchant Portal 2.0:- New Welcome screen: The main Portal background screen has been changed to a consistent Vindicia Welcome screen. Once menu options are selected, the display shows the relevant screens.
- Online Help Access: You can access the full online help guide for contextual guidance within the portal. Access the link from the Account Settings from the top right corner of your screen The online help opens in a new tab.
Payment Features
This release includes the following new Payment features:Checkout.com Integration via Juspay Gateway
Starting this release, Vindicia is providing support for merchants using Checkout.com as their payment processor via the JusPay gateway Interface. The integration is enabled via Checkout.com hosted pages, and supports the following:- Support for USD, EUR, INR, AED, KWD, BHD currencies
- Credit Card: Visa, Mastercard and KNET card
- eWallets: AliPay, PayPal, and BenefitPay
- Banking Products: Electronic Payment Standard (EPS), Giropay, iDEAL, Poli, Przelewy24, and Sofort
- Cash & ATM products: Boleto Bancário, Multibanco, OXXO, Pago Fácil, Rapipago, and Via Baloto
Juspay Recurring UPI support
In this release, Vindicia enhanced its Juspay integration to include support for Recurring UPI payments (India’s inter-bank transactions). This enables merchants to support UPI as a payment method for their subscriptions and not only for one-time payments. (VIN-1660)Bug Fixes
Known Issues
This release includes the following known issues:- Large data reports fail to display in Reports 2.0. There is a timeout issue when generating and fetching large reports. As a temporary workaround, please schedule large sized reports rather than running them on demand and set SFTP as the delivery method.