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Release Date: August 24, 2021

Announcements

This release includes the following announcements:

Subscribe Push Notifications Improvement

With this release, Vindicia will be releasing operational improvements to Subscribe Push Notifications bringing you faster, more reliable notifications. The improvement will be rolled out gradually, starting in Subscribe’s August 2021 release. Prior to the September release, please allow list the following IP Addresses for your Push Notifications listener: No additional changes are required on the merchants’ side.

Subscribe Merchant Portal 1.0 Changed to - No Longer Supported Status

Vindicia has designated Subscribe Merchant Portal 1.0 as No Longer Supported for a 2 months period. After that time (September release), access to Subscribe Merchant Portal 1.0 will be blocked. Subscribe Merchant Portal 2.0 has become the default web Portal. We encourage you to start using Subscribe Merchant Portal 2.0. For more details on Subscribe Merchant Portal 2.0, see Subscribe Merchant Portal User Guide. To access Subscribe Merchant Portal 2.0: Note: No Longer Supported status means the Subscribe Portal is still available but defects are not being resolved. Merchants are expected to move to Subscribe Merchant Portal 2.0

New Document Published: Vindicia Subscribe Product Description

Get to know the Vindicia MarketONE Subscribe feature set as well as platform support and capabilities using the newly published Vindicia Subscribe Product Description now available on the Vindicia Knowledge Center to all logged in customers and internal employees.

Subscribe Features

This release includes the following new Subscribe features:

Subscribe Merchant Portal Login Flow Change for External User Authentication

From this release, Subscribe Merchant Portal login flow for both Portals (1.0 and 2.0) starts with a username field validation only. Once the username is submitted, a new screen with both username and password fields appears and the login process takes place. This feature is part of an enhancement to support external user authentication via stand alone Identity Providers starting with OKTA IDP. Full support for OKTA login should be available in Subscribe’s September’s release. In future releases, Vindicia will integrate its own IDP through MarketOne Connect. (VIN-11822)

Subscription Renewal Push Event Added in Invoice Event Class

In this release, Subscribe adds a pre-notification Push Notification for subscription renewal sent a specified number of days before the renewal. The Push Notification sends the Invoice object (including next billing date and the billing amount). The pre-notification push notification is sent in JSON format. To configure how many days prior to subscription renewal to send the notification, use the Billing Plan billing_notification_days attribute or base on your global merchant configuration. Subscribe continues to offer and support email notifications for Invoice pre-notification. To use this feature, contact Vindicia Client Technical Support to enable the new Push Notification platform. (VIN-11371)

Payment Features

This release includes the following new Payment features:

Elavon Integration Enhancement Supporting Custom Data

From this release, Elavon payment processor integration supports Name-Value pairs that hold customized merchant-specific data. (VIN-12011)

Retain Features

This release includes the following new Retain features:

Chase Paymentech Salem Token Format Support

Vindicia platform offers support for the following Chase Paymentech Salem token formats:
  • Safetech token format 64NP
  • Safetech token format 04AI
(VIN-10426)

Bug Fixes

Known Issues

This release includes the following known issues:
  • Subscribe Merchant Portal 2.0 - High data volume searches in Accounts, Subscriptions or Transactions may require long search times or time out. To shorten search times, please provide as many details as possible and limit the date range for the search.
  • Large data reports fail to display in Reports 2.0. There is a timeout issue when generating and fetching large reports. As a temporary workaround, please schedule large sized reports rather than running them on demand and set SFTP as the delivery method.