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Release Date: June 29, 2021

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Announcements

This release includes the following announcements:

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Subscribe Reports 1.0 Upcoming Deprecation - July Release Announcement

In July 2021, Vindicia plans for you to generate reports mainly from its new Vindicia Data platform (Reports 2.0). Subscribe Portal 2.0 will run all one time reports via the new Vindicia Data platform. For recurring scheduled reports, Merchants should re-schedule all their reports as follows:
  • Subscribe Merchant Portal 1.0: Select the report to be scheduled, enter the relevant details and submit using the Report 2.0 button.
  • Subscribe Merchant Portal 2.0: Select the report to be scheduled, set the report as recurring and enter the relevant details. Then click Submit.

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Subscribe Merchant Portal 1.0 Upcoming Deprecation - July Release Announcement

With Subscribe’s July 2021 production release, Vindicia will designate Subscribe Merchant Portal 1.0 as No Longer Supported for a 2 months period. After that time, access to Subscribe Merchant Portal 1.0 will be blocked. Subscribe Merchant Portal 2.0 will become the default web Portal. We encourage you to start using Subscribe Merchant Portal 2.0 prior to that point. For more details on Subscribe Merchant Portal 2.0, see Subscribe Merchant Portal User Guide. To access Subscribe Merchant Portal 2.0:

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Subscribe Features

This release includes the following new Subscribe features:

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Campaigns - Generating Incremental Coupon Codes On Demand

Coupon campaigns allow you to create a specific number of coupon codes that are typically offered directly to customers. Starting from this release, Subscribe Rest API allows additional codes to be generated, on demand, when the coupon campaign is already active.This enhancement allows merchants to broaden the campaign when it has been found to be successful or for subscription gifting. A prerequisite to using incremental codes is that the campaign’s original coupon codes were previously generated. Refer to Subscribe REST API Guide for more details. (VIN-8493)

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REST API Enhancement - Compress Response in GZIP Format when Requested by Merchant

From this release, Subscribe REST API honors merchants’ header compression requests (Accept-Encoding) for gzip compression. The response’s header indicate content-encoding:gzip and the response body is accordingly compressed in gzip compression format. Please prepare to decompress the incoming response. If compression is not required, merchants should not send the header compression requests. (VIN-11194)

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Subscribe Merchant Portal 2.0 Features

This release includes the following new Subscribe Merchant Portal 2.0 features:

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Subscribe Merchant Portal 2.0 - Accounts and Subscriptions Search Capability Enhancement

Subscribe Merchant Portal 2.0 Filter and search capabilities for the Accounts and Subscriptions pages have been enhanced, similarly to the already available Transaction page, to include key fields for searching. No results are displayed by default rather the Portal users must filter to see the relevant results. At least one of the key fields must be filled in order to search. Key fields are indicated in the UI with a blue background. (PORT-1883)

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Subscribe Merchant Portal 2.0 - Reports 2.0​ Platform Enhancements

Scheduling Reports with Reports 2.0 From this release, Subscribe Merchant Portal 2.0 uses Vindicia’s new Data platform - Reports 2.0 to schedule recurring reports. New schedules created from this release onwards, for the impacted reports listed below, use Reports 2.0 data platform. Existing schedules (of Reports 1.0) were not migrated to enable merchants to test this feature. Starting July 2021, with Reports 1.0 deprecation (as announced above), Vindicia will stop supporting schedules that existed for Report 1.0. For seamless reporting continuity, Vindicia recommends scheduling the required reports using the Reports 2.0 functionality.​ Reports 2.0 Data Display Time Zone Selection for One Time Reports One time reports (in the following impacted reports list) that are run in Subscribe Merchant Portal 2.0, use the Reports 2.0 data platform. They have been enhanced to include a Time Zone field that allows selection of a time zone for data range selection and data display. Notification Message When Attempting to Run Reports for Unavailable Time Period Reports 2.0 data platform operates in UTC time zone. The data is made available for the previous day at 13:00 UTC time. In UTC time zone, the reports that include records for June 27, will be available on June 28, 13:00 (1pm). If you operate in PST time zone, reports that include records for June 27 up to 16:00 (4 pm) PST will be available on June 28, 05:00 (5am) PST . Accordingly, a notification error message appears when attempting to run reports for which data is not yet available. The report can be submitted and includes data up to the available time. Impacted reports:
  • Transaction Detail Report
  • Active Subscription Detail Report
  • Active Subscriptions
  • Transaction Refund Detail Report
  • Trial Performance Report
  • Sales Tax Detail Report
  • Churn Report
  • Renewal Performance Report
  • Decline Recovery Report
  • Account Updater (AU) Performance Report
  • Account Updater (AU) Detail Card Response Report
  • Chargeback Summary
  • Event History Report
  • Credit History Report
  • Credit Activity Report
  • Outstanding Credits Report
  • Account Entitlement Detail Report
  • Invoice-based Revenue Recognition Report
  • Current Liability Report
  • Projections Detail Report
(VIN-8634)

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Payments Features

This release includes the following new Payment features:

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Braintree Integration Enhanced with Subscription ID

Starting with this release, if the SubscriptionId element is populated in the billTransactions API call, we send the value to Braintree in the form of a custom field, where the field name is “subscriptionid”. This feature is a requirement for any Braintree merchant. A custom field should be created in the Braintree portal and named subscriptionid. Do the following:
  1. Add a subscriptionid custom field in the Braintree Portal:
    1. Log into the Control Panel.
    2. Click on the gear icon in the top right corner.
    3. Click Processing from the drop-down menu.
    4. Scroll to the Transactions section
    5. Next to Custom Fields, click the Options link
    6. Click the Add link located on the right side of the page
    7. Enter subscriptionid custom field API name to pass with your code
    8. Enter subscriptionid display name
    9. Under the Options section, select either Store and Pass Back or Pass Thru
    10. Click the Add Custom Field button
  2. In the Braintree Control Panel, open the Transaction Page and see that the  **subscriptionid **is populated with the value transferred by Subscribe.
  3. Save your changes.
(VIN-9534)

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Added billingStatementIdentifier support for FDMS Payeezy and Stripe

billingStatementIdentifier support, used to identify merchants with payment processors, was added for:
  • FDMS Payeezy
  • Stripe
(VIN-10554, 10555)

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Bug Fixes

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Known Issues

This release includes the following known issues:
  • Portal 2.0 - If a Portal session times out when multiple browser tabs are open, only one tab refreshes with the new log in. Other open tabs do not automatically refresh and their menu items are not displayed. While this issue is being addressed, manual refresh of the open tabs is required as a workaround.
  • Large data reports fail to display in Reports 2.0. There is a timeout issue when generating and fetching large reports. As a temporary workaround, please schedule large sized reports rather than running them on demand and set SFTP as the delivery method.