The Chargeback Object

Each Chargeback object holds information about a chargeback against a specific transaction. This transaction could be a one-time transaction, or a re-billing transaction generated by a Subscribe Subscription object. If you are using ChargeGuard only, and are conducting transactions outside of Subscribe, the transaction is simply a transaction reported by you.

Attributes

Name	Type	Description
object	string	Value is “Chargeback”
vid	string	A Globally Unique Identifier (GUID) for this object. Assigned by Subscribe.
amount	decimal	This chargeback’s settlement amount, which usually matches the amount of the original transaction. In some cases, customers charge back only part of a transaction. (Vindicia does not provide information on the items that are charged back.)
currency	string	ISO 4217 Currency Code of this chargeback’s settlement amount. The default is USD.
presentment_amount	decimal	The amount charged back (in the presentment currency), which usually matches the amount of the original transaction. Specify this attribute if the original transaction was processed with Chase Paymentech in a currency other than USD.
presentment_currency	string	The ISO 4217 currency code of this transaction at presentment. The default is USD.
division_number	string	The number of your division or group your payment processor used when processing the original Transaction. Chase Paymentech refers to this number as the Division Number; Litle calls it the Report Group; MeS calls it the Profile ID.
reason_code	string	The reason code reported by your bank for this Chargeback object. Reason codes vary from bank to bank.
case_number	string	Your bank’s case number for this Chargeback object, if any.
reference_number	string	Your bank’s reference number for this Chargeback object, if any.
merchant_number	string	Your bank’s merchant number, which identifies you as the merchant.
transaction_id	string	Your unique identifier for the transaction associated with this Chargeback object. If Subscribe generated the transaction, for example, for a recurring bill, Subscribe created this ID for you when processing the transaction with your payment processor. If you did not process the transaction through Subscribe, but only reported it to Vindicia, then this ID must match the order number you used when processing the transaction with your payment processor.
transaction_timestamp	datetime	A time stamp that specifies the date and time when the original transaction occurred.
processor_received_timestamp	datetime	A time stamp that specifies the date and time when your bank received the chargeback from the customer.
posted_timestamp	datetime	A time stamp that specifies the date and time when the chargeback was posted in the Vindicia database. The difference in time between the chargeback, and this posted time stamp, will depend on the frequency at which Vindicia downloads chargebacks from your bank or payment processor.
status_changed_timestamp	datetime	A time stamp that specifies the date and time for the last status change.
status	enum	Can be `Challenged`, `CollectionsLost`, `CollectionsNew`, `CollectionsWon`, `Duplicate`, `Expired`, `Incomplete`, `Legitimate`, `Lost`, `New`, `NewSecondChargeback`, `Pass`, `Represented`, `Responded`, `Retrieval`, `Won`
merchant_user_id	string	Your unique identifier for the account of the customer who conducted the original transaction.
note	string	Notes on the Chargeback object. Vindicia personnel might make entries here during the dispute process.
metadata	hash	A set of key/value pairs that you can attach to an object. Useful for storing additional information. For more details, see Metadata.

Parent topic:Chargebacks

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