| Data Members | Data Type | Description |
|---|---|---|
fromCustomerToMerchant | string | The customer called you or your agent, for example, Technical Support. |
fromCustomerToOther | string | The customer called someone other than you. |
fromMerchantToCustomer | string | You called the customer. |
fromMerchantToOther | string | You called someone other than the customer. |
fromOtherToCustomer | string | Someone other than you called the customer. |
fromOtherToMerchant | string | Someone other than the customer called you. |

