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Subscribe manages Entitlements with the assumption that your customers will continue to pay their bills. Working under this premise, an Entitlement is deemed to be active until the end of Billing Plan associated with the AutoBill. If the Billing Plan defines an unlimited series of payments, the endTimestamp for the Entitlement will be infinite, and the Entitlement will be considered active until the Billing Plan ends, or the AutoBill is stopped due to customer request, or failure to pay. In creating Entitlement object, Subscribe assumes that the Entitlement will be active as long as the Billing Plan is in effect. An Entitlement object becomes inactive:
  • when the AutoBill ends.
  • when the AutoBill is cancelled with immediate disentitlement.
  • if your customer has failed to pay a scheduled payment, and their grace period has expired. (The grace period allows your customers continued access after the Billing date, to allow for attempted retries, if necessary. Note that the grace period does not extend the end-date if the AutoBill object has been cancelled.)
Parent topic:Working with Entitlements