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# Set the Default Payment Method for an Account using the Subscribe Portal

As a customer service agent, you can set a payment method on a subscriber's account to be the default payment method, using the Subscribe portal.

* \*\*Use Case Number:\*\*2-5-08
* \*\*Completed By:\*\*Customer Service Agent
* **Estimated Completion Time:**\<1 day

Accounts may have several Payment methods associated with them, which are listed in order of preference. The Portal includes a Primary toggle that designates the default Payment method and sets it first in the Payment Method list.

To learn more about Payment Methods, see [Adding Payment Methods](https://docs.vindicia.com/bundle/Subscribe_Portal2_User_Guide/page/topics/accountWorking.html#ariaid-title5) in the **Subscribe Portal User Guide**.

Use the following steps to set the default payment method on an Account.

1. [Search for the relevant account in the Portal](2501_r_searchAccountTransaction).

2. Click **Edit** in the Actions panel.

3. In the **Payment Methods** pane, locate the relevant Payment Method.

4. Click the 3 dot Actions menu to the right of the relevant Payment method and select **Make Primary**.

   **Note:** The Primary Payment Method is applied only when a purchase is made without supplying a Payment Method.

5. Click **Update** in the Actions panel.

   The payment method is displayed first in the Payment Method pane of the account detail page and is now the default payment method.

**Parent topic:**[Customer Care](../topics/r_customerCare)


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