> ## Documentation Index
> Fetch the complete documentation index at: https://docs.slm.m1amdocs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Update User Information Using the Subscribe Portal

As a customer service agent, you can update user information in an existing subscriber’sAccount using the Subscribe Merchant Portal 2.0.

* \*\*Use Case Number:\*\*2-5-02
* \*\*Completed By:\*\*Customer Service Agent
* **Estimated Completion Time:**\<1 day

The Account details page displays detailed information about the selected Account, divided into panes. The top pane lists general Account information, including the subscriber’s name, contact information, language, and pre-billing warning preferences.

To learn more about Accounts, see the [Accounts](https://docs.vindicia.com/bundle/Subscribe_Portal2_User_Guide/page/topics/accountsAbout.html) chapter in the **Subscribe Portal User Guide**.

To update subscriber account information:

1. [Search for the relevant account in the Portal](2501_r_searchAccountTransaction).

2. Click **Edit** in the Actions panel.

3. Modify the user information for the given account. for more details see the [Accounts Detail pane](https://docs.vindicia.com/bundle/Subscribe_Portal2_User_Guide/page/topics/accountWorking.html#ariaid-title2) in the *Subscribe Merchant Portal User Guide*.

4. Click **Update** in the Actions panel.

**Parent topic:**[Customer Care](../topics/r_customerCare)


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