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> Use this file to discover all available pages before exploring further.

# PayPal Express Checkout Response Codes

The following table lists PayPal response codes, their descriptions, and the default Vindicia Subscribe actions for Subscription transactions. Similar information can be found on the PayPal site here: [https://developer.paypal.com/docs/cl...pi/errorcodes/](https://developer.paypal.com/docs/classic/api/errorcodes/).

Key:

* DNR = Do Not Retry
* HD = Hard Decline (transaction is permanently declined)
* SD = Soft Decline (transaction is temporarily declined and may be resubmitted
* Recycle = transaction is in retry cycle

| PayPal Response Code | Description | Default Vindicia Subscribe Action |
| - | - | - |
| 10001 | Internal Error. | SD/Recycle |
| 10002 | Authentication/Authorization Failed. | HD/DNR |
| 10004 | Transaction refused because of an invalid argument. | HD/DNR |
| 10007 | Permission denied. You do not have permission to make this API call. | HD/DNR |
| 10009 | Transaction refused. Account is locked or inactive. Retry the request at a later time or close order. Refund Transaction Refused (insufficient funds, or invalid refund). | HD/DNR |
| 10010 | Invalid Invoice. Non-ASCII invoice id is not supported. | HD/DNR |
| 10011 | Invalid transaction id value. Transaction refused because of an invalid transaction id value. | HD/DNR |
| 10102 | PaymentAction of Order is temporarily unavailable. Please try later or use other PaymentAction. | SD/Recycle |
| 10103 | Please use another Solution Type. Your Solution Type is temporarily unavailable. If possible, please use another Solution Type. | HD/DNR |
| 10201 | Agreement canceled. Billing Agreement was cancelled. Billing agreement is not active. | HD/DNR |
| 10202 | Exceed max. Transaction would exceed user monthly maximum limit. | SD/Recycle |
| 10203 | Action required. Transaction failed, action required by user. | SD/Recycle |
| 10204 | User’s account is closed or restricted. | SD/Recycle |
| 10205 | Risk Transaction refused due to risk model. | HD/DNR |
| 10206 | Duplicate Transaction was already processed. | HD/DNR |
| 10207 | Retry Transaction failed but user has alternate funding source. Retry the transaction with an alternate funding source. | SD/Recycle |
| 10209 | Disabled Preapproved Payments not enabled. Merchant is not enabled for preapproved payments (PAP); applies only to legacy PAP billing agreements. | HD/DNR |
| 10210 | No Funding. Transaction failed because payee has no funding sources. | HD/DNR |
| 10211 | Invalid MP ID. | HD/DNR |
| 10212 | Profile preference setting. A profile preference is set to automatically deny certain transactions. A profile preference is set that automatically denies this kind of transaction. | HD/DNR |
| 10213 | Invalid Soft Descriptor. The soft descriptor passed in contains invalid characters. | HD/DNR |
| 10214 | Soft descriptor format error. | HD/DNR |
| 10215 | The soft descriptor was truncated. | HD/DNR |
| 10216 | Transaction refused because a confirmed address is not available. | HD/DNR |
| 10400 | TotalOrder amount is missing. | HD/DNR |
| 10401 | TotalOrder amount is invalid. | HD/DNR |
| 10402 | Authorization only is not allowed for this merchant. | HD/DNR |
| 10404 | Transaction refused because of an invalid argument. See additional error messages for details. ReturnURL is missing. | HD/DNR |
| 10405 | Transaction refused because of an invalid argument. See additional error messages for details. CancelURL is missing. | HD/DNR |
| 10406 | Transaction refused because of an invalid argument. See additional error messages for details. PayerID value is invalid. Merchant account number is invalid. | HD/DNR |
| 10407 | Transaction refused because of an invalid argument. See additional error messages for details. Invalid buyer email address (BuyerEmail). | HD/DNR |
| 10408 | Express Checkout token is missing. | HD/DNR |
| 10409 | You are not authorized to access this info. Express Checkout token was issued for a merchant account other than yours. | HD/DNR |
| 10410 | Invalid token. | HD/DNR |
| 10411 | This Express Checkout session has expired. Token value is no longer valid. | HD/DNR |
| 10412 | Duplicate invoice Payment has already been made for this InvoiceID. Payment already made for the invoice. | HD/DNR |
| 10413 | The totals of the cart item amounts do not match order amounts. ItemTotal ShippingTotal HandlingTotal TaxTotal. If you get this error, research why it might have occurred and modify your implementation of Express Checkout to ensure proper addition of the values. | HD/DNR |
| 10414 | The amount exceeds the maximum amount for a single transaction. | HD/DNR |
| 10415 | A successful transaction has already been completed for this token. | HD/DNR |
| 10416 | Transaction refused because of an invalid argument. See additional error messages for details. You have exceeded the maximum number of payment attempts for this token. | HD/DNR |
| 10417 | Account not associated with a usable funding source. Credit card or Billing Agreement is required to complete payment method. | HD/DNR |
| 10418 | The currencies of the shopping cart amounts must be the same. | HD/DNR |
| 10419 | Express Checkout PayerID is missing. | HD/DNR |
| 10420 | Express Checkout PaymentAction is missing. | HD/DNR |
| 10421 | This Express Checkout session belongs to a different customer. Token value mismatch. Verify that your programs are properly associating the Tokens and PayerIDs. | HD/DNR |
| 10424 | Transaction refused because of an invalid argument. See additional error messages for details. Shipping address is invalid. If you receive this error message, PayPal recommends that you return your customer to PayPal to review and approve new valid funding sources. Although this error is rare, consider trapping the error to display a message to the customer describing what happened, along with a button or hyperlink to return to PayPal. | HD/DNR |
| 10425 | Express Checkout has been disabled for this merchant. Please contact Customer Service. | HD/DNR |
| 10426 | Item total is invalid. | HD/DNR |
| 10427 | Shipping total is invalid. | HD/DNR |
| 10428 | Transaction refused because of an invalid argument. See additional error messages for details. Handling total is invalid. | HD/DNR |
| 10429 | Transaction refused because of an invalid argument. See additional error messages for details. Tax total is invalid. | HD/DNR |
| 10430 | Transaction refused because of an invalid argument. See additional error messages for details. Item amount is missing. PaymentDetailsItem.Amount field is missing. Warning only; API executes. | HD/DNR |
| 10431 | Item amount is invalid. | HD/DNR |
| 10432 | Transaction refused because of an invalid argument. See additional error messages for details. Invoice ID value exceeds maximum allowable length. | HD/DNR |
| 10433 | Transaction refused because of an invalid argument. See additional error messages for details. Value of OrderDescription element has been truncated. | HD/DNR |
| 10434 | Transaction refused because of an invalid argument. See additional error messages for details. Value of Custom element has been truncated. | HD/DNR |
| 10435 | Transaction refused because of an invalid argument. See additional error messages for details. The customer has not yet confirmed payment for this Express Checkout session. | HD/DNR |
| 10436 | Transaction refused because of an invalid argument. See additional error messages for details. PageStyle value exceeds maximum allowable length. | HD/DNR |
| 10437 | Transaction refused because of an invalid argument. See additional error messages for details. cpp-header-image value exceeds maximum allowable length. | HD/DNR |
| 10438 | Transaction refused because of an invalid argument. See additional error messages for details. cpp-header-image value exceeds maximum allowable length. | HD/DNR |
| 10439 | Transaction refused because of an invalid argument. See additional error messages for details. cpp-header-image value exceeds maximum allowable length. | HD/DNR |
| 10440 | Transaction refused because of an invalid argument. See additional error messages for details. cpp-header-image value exceeds maximum allowable length. | HD/DNR |
| 10441 | Transaction refused because of an invalid argument. See additional error messages for details. The NotifyURL element value exceeds maximum allowable length. | HD/DNR |
| 10442 | ButtonSource value truncated. The ButtonSource element value exceeds maximum allowable length. | HD/DNR |
| 10443 | Transaction refused because of an invalid argument. See additional error messages for details. This transaction cannot be completed with PaymentAction of Order. | HD/DNR |
| 10444 | Transaction refused because of an invalid argument. See additional error messages for details. The transaction currency specified must be the same as previously specified. | HD/DNR |
| 10445 | This transaction cannot be processed at this time. Please try again later. | SD/Recycle |
| 10446 | Unconfirmed email. A confirmed email is required to make this API call. | HD/DNR |
| 10457 | Error occurred in communicating to eBay. eBay API creation error. | HD/DNR |
| 10458 | Error occurred in communicating to eBay. eBay API unknown failure. | HD/DNR |
| 10459 | Error occurred in communicating to eBay. eBay API failure. | HD/DNR |
| 10460 | Error occurred in communicating to eBay. Parsing error. | HD/DNR |
| 10461 | Error occurred in communicating to eBay. Item number invalid, removed, or unavailable. | HD/DNR |
| 10462 | Error occurred in communicating to eBay. Order not found. | HD/DNR |
| 10463 | Error occurred in communicating to eBay. eBay user password incorrect. | HD/DNR |
| 10464 | Error occurred in communicating to eBay. eBay user invalid. | HD/DNR |
| 10465 | Error occurred in communicating to eBay. Item ID and Transaction ID mismatch. | HD/DNR |
| 10467 | Error occurred in communicating to eBay. Duplicate Item ID. | HD/DNR |
| 10468 | Transaction refused because of an invalid argument. See additional error messages for details. Duplicate Order ID. | HD/DNR |
| 10469 | PaymentAction of Order temporarily unavailable. Express Auctions is unavailable. | SD/Recycle |
| 10470 | Wowo flag is off for ExpressO feature. Solution Type passed as Sole while ExpressO feature is turned off. | HD/DNR |
| 10471 | Transaction refused because of an invalid argument. See additional error messages for details. ReturnURL is missing. | HD/DNR |
| 10472 | Transaction refused because of an invalid argument. See additional error messages for details. CancelURL is missing. | HD/DNR |
| 10473 | Error occurred in communicating to eBay. Multiple Order IDs are not supported. | HD/DNR |
| 10474 | Invalid Data. This transaction cannot be processed. The country code in the shipping address must match the buyer’s country of residence. The buyer selects the country of residence when they sign up for their PayPal account. The country of residence is displayed after the dash in the title on the Account Overview page. | HD/DNR |
| 10475 | Transaction refused because of an invalid argument. See additional error messages for details. This transaction cannot be completed with PaymentAction of Sale. | HD/DNR |
| 10476 | Invalid Data. Maximum number of billing agreements exceeded. | HD/DNR |
| 10477 | Invalid Data. More than one billing agreement specified for reference transaction. | HD/DNR |
| 10478 | Invalid Data. Recurring payments profile description must be provided if the billing agreement type is recurring payments. | HD/DNR |
| 10479 | Invalid Data. Billing agreement types cannot be mixed in the same request. | HD/DNR |
| 10480 | Invalid Data. Invalid billing agreement type. | HD/DNR |
| 10504 | The cvv2 is invalid. This transaction cannot be processed. Please enter a valid Credit Card Verification Number. CVV2 field is invalid. | HD/DNR |
| 10527 | Invalid Data. This transaction cannot be processed. Please enter a valid credit card number and type. CreditCardNumber and/or CreditCardType is invalid. | HD/DNR |
| 10537 | Risk Control Country Filter Failure. The transaction was refused because the country was prohibited as a result of your Country Monitor Risk Control Settings. | HD/DNR |
| 10538 | Risk Control Max Amount Failure. The transaction was refused because the maximum amount was exceeded as a result of your Maximum Amount Risk Control Settings. | SD/Recycle |
| 10539 | Payment declined by your Risk Controls settings: PayPal Risk Model. | SD/Recycle |
| 10546 | Gateway Decline. This transaction cannot be processed. IP fraud models failed. | SD/Recycle |
| 10560 | Invalid Data. The issue number of the credit card is invalid. IssueNumber is invalid. | HD/DNR |
| 10567 | Invalid Data. A Start Date or Issue Number is required. None of Start date or issue number is specified (only applies to Switch and Solo credit cards). | HD/DNR |
| 10600 | Authorization is voided. DoAuthorization DoCapture DoReauthorization DoVoid. Close the order or authorization. | HD/DNR |
| 10601 | Authorization expired. Authorization has expired. | HD/DNR |
| 10602 | Authorization has already been completed. DoAuthorization DoCapture DoReauthorization DoVoid. Close the order or authorization. | HD/DNR |
| 10603 | The buyer account is restricted. DoAuthorization DoCapture DoReauthorization DoVoid. Contact the buyer. Authorization and Capture API Errors. | HD/DNR |
| 10604 | Authorization must include both buyer and seller. Authorization transaction cannot be unilateral. It must include both buyer and seller to make an auth. DoAuthorization Review the order to ensure customer and seller are both PayPal members. | HD/DNR |
| 10605 | Currency is not supported. DoAuthorization DoCapture. Retry the request with a PayPal-supported currency. | HD/DNR |
| 10606 | Buyer cannot pay. Transaction rejected, please contact the buyer. DoAuthorization DoCapture DoReauthorization. Contact the buyer. | HD/DNR |
| 10607 | Authorization & Capture feature unavailable. DoAuthorization DoCapture DoReauthorization DoVoid. Contact PayPal Customer Service. | HD/DNR |
| 10608 | The funding source is missing. DoAuthorization DoCapture DoReauthorization. Contact the buyer. | HD/DNR |
| 10609 | Transaction id is invalid. DoAuthorization DoCapture DoReauthorization DoVoid. Check the validity of the authorization ID and reattempt the request. | HD/DNR |
| 10610 | Amount specified exceeds allowable limit. DoAuthorization DoCapture DoReauthorization. Reattempt the request with a lower amount. | HD/DNR |
| 10611 | Not enabled. Authorization & Capture feature is not enabled for the merchant. DoAuthorization DoCapture DoReauthorization. Contact PayPal Customer Service. | HD/DNR |
| 10612 | No more settlement. Maximum number of allowable settlements has been reached. No more settlement for the authorization. DoCapture. Close the order. | HD/DNR |
| 10613 | Currency mismatch. Currency of capture must be the same as currency of authorization. DoCapture. Ensure that the currencies are the same and retry the request. | HD/DNR |
| 10614 | Cannot void reauth. You can void only the original authorization, not a reauthorization. DoVoid. Void the authorization. | HD/DNR |
| 10615 | Cannot reauth. You can reauthorize only the original authorization, not a reauthorization. DoReauthorization. Capture the reauthorization. | HD/DNR |
| 10616 | Maximum number of reauthorization allowed for the auth is reached. DoReauthorization. Capture or close the authorization. | HD/DNR |
| 10617 | Reauthorization not allowed. Reauthorization is no allowed inside honor period. DoReauthorization. Capture the authorization or reauthorize outside of honor period. | HD/DNR |
| 10618 | Transaction already voided or expired. Transaction has already been voided or expired. DoAuthorization DoCapture DoReauthorization DoVoid. Close the order or authorization. | HD/DNR |
| 10619 | Invoice ID value exceeds maximum allowable length. Invoice ID value exceeds maximum allowable length. DoCapture. Check the length of the invoice ID and reattempt the request. | HD/DNR |
| 10620 | Order has already been voided, expired, or completed. DoAuthorization DoCapture DoVoid. Close this order. | HD/DNR |
| 10621 | Order has expired. | HD/DNR |
| 10622 | Order is voided. | HD/DNR |
| 10623 | Maximum number of authorizations allowed for the order is reached. | HD/DNR |
| 10624 | Duplicate invoice. Payment has already been made for this Invoice ID. DoAuthorization. Review the invoice ID and reattempt the request. | HD/DNR |
| 10625 | Transaction refused because of an invalid argument. See additional error messages for details. The amount exceeds the maximum amount for a single transaction. DoAuthorization DoCapture DoReauthorization. Reattempt the request with a lower amount. | HD/DNR |
| 10626 | Risk Transaction refused due to risk model. DoAuthorization DoCapture DoReauthorization. Contact the buyer. | HD/DNR |
| 10627 | Transaction refused because of an invalid argument. See additional error messages for details. The invoice ID field is not supported for basic authorizations. DoAuthorization DoReauthorization DoVoid. The Invoice ID field can only be used with DoCapture. | HD/DNR |
| 10628 | This transaction cannot be processed at this time. Please try again later. DoAuthorization DoCapture DoReauthorization DoVoid. Retry the request at a later time. | HD/DNR |
| 10629 | Reauthorization not allowed. Reauthorization is not allowed for this type of authorization. DoReauthorization. Use DoAuthorization to authorize an order. | HD/DNR |
| 10630 | Item amount is invalid. DoAuthorization DoCapture. Check the item amount to ensure that it is not zero or negative. | HD/DNR |
| 10725 | Shipping Address Country Error. There was an error in the Shipping Address Country field. | HD/DNR |
| 10727 | Shipping Address1 Empty. The field Shipping Address1 is required. | HD/DNR |
| 10728 | Shipping Address City Empty. The field Shipping Address City is required. | HD/DNR |
| 10729 | Shipping Address State Empty. The field Shipping Address State is required. | HD/DNR |
| 10730 | Shipping Address Postal Code Empty. The field Shipping Address Postal Code is required. | HD/DNR |
| 10731 | Shipping Address Country Empty. The field Shipping Address Country is required. | HD/DNR |
| 10736 | Shipping Address Invalid City State Postal Code. A match of the Shipping Address City, State, and Postal Code failed. | HD/DNR |
| 10747 | Invalid Data. This transaction cannot be processed without a valid IP address. IPAddress field is invalid. | HD/DNR |
| 10748 | Invalid Data. This transaction cannot be processed without a Credit Card Verification number. CVV2 field is missing. | HD/DNR |
| 10755 | Unsupported Currency. This transaction cannot be processed due to an unsupported currency. | HD/DNR |
| 10800 | Invalid Data. Your request is too long. Check URLs and other long strings. | HD/DNR |
| 11001 | Transaction refused because of an invalid argument. See additional error messages for details. Transaction class is not supported. | HD/DNR |
| 11094 | This authorization cannot be voided, reauthorized, or captured against. This authorization can only be handled through the marketplace which created it. It cannot directly be voided, reauthorized, or captured against. | HD/DNR |
| 11302 | Cannot pay self. The transaction was refused because you cannot send money to yourself. Merchant is referencing own transaction. | HD/DNR |
| 11451 | Billing Agreement Id or transaction Id is not valid. Invalid reference id. | HD/DNR |
| 11452 | This merchant is not enabled for Mark reference transaction. | HD/DNR |
| 11453 | Reference transaction feature not currently available; try again later. Feature wired off. | SD/Recycle |
| 11454 | Warning: Could not send email to the buyer. This error is not fatal and generates a warning. | HD/DNR |
| 11459 | Invalid Data. The shipping address must match the user’s address in the PayPal account. The shipping address on file does not match the requested shipping address. | SD/Recycle |
| 11547 | Recurring payments temporarily unavailable; try again later. Recurring payments temporarily unavailable. | SD/Recycle |
| 11601 | Request for billing address failed. Billing address request is not enabled for merchant. | HD/DNR |
| 11602 | Request for billing address failed. Feature not yet available. | HD/DNR |
| 11610 | Payment pending your review in Fraud Management Filters. | HD/DNR |
| 11611 | Transaction blocked by your settings in FMF. | HD/DNR |
| 11612 | Could not process your request to accept/deny the transaction. | HD/DNR |
| 11801 | Invalid Data. You cannot pass both new and deprecated parameter address fields. | HD/DNR |
| 11802 | Invalid Data. You cannot pass both the new and deprecated Custom parameter. | HD/DNR |
| 11803 | Invalid Data. You cannot pass both the new and deprecated Invoice ID parameter. | HD/DNR |
| 11804 | Invalid Data. You cannot pass both the new and deprecated order description. | HD/DNR |
| 11805 | Invalid Data. You cannot pass both the new and deprecated order total or amount parameters. | HD/DNR |
| 11806 | Invalid Data. You cannot pass both the new and deprecated ProfileAddressChangeDate parameter. | HD/DNR |
| 11807 | Invalid Data. You cannot pass both the new and deprecated ShippingMethod parameter. | HD/DNR |
| 11810 | Transaction refused because of an invalid argument. See additional error messages for details. Invalid Insurance Amount. | HD/DNR |
| 11811 | Transaction refused because of an invalid argument. See additional error messages for details. Invalid Shipping Discount. | HD/DNR |
| 11812 | Invalid Data. The value of Description parameter has been truncated. | HD/DNR |
| 11813 | Transaction refused because of an invalid argument. See additional error messages for details. Invalid callback URL. | HD/DNR |
| 11814 | Invalid data. Invalid value for AllowNote. | HD/DNR |
| 11815 | Transaction refused because of an invalid argument. See additional error messages for details. Item sales tax is invalid. Callback options missing. You must specify callback options when you specify a callback URL. Invalid callback timeout. The callback timeout is zero; you must specify a longer timeout. Line items missing. Line items are required when you specify a callback URL for flat rate shipping options. 1,024 characters. Multiple default shipping options specified. You can only specify one default shipping option at a time. No default shipping option specified. You must specify a default shipping option. Invalid shipping total; it should equal the shipping amount of the default shipping option. Invalid shipping options; you must specify a name and amount for each shipping option. | HD/DNR |
| 11820 | Transaction refused because of an invalid argument. See additional error messages for details. Invalid Order URL. Invalid shipping amount; it should equal the shipping amount of the selected shipping option. Invalid shipping options; you must specify a name and amount for each shipping option. | HD/DNR |
| 18014 | Gateway Decline. This transaction cannot be processed. This transaction cannot be processed without a Credit Card Verification number. | HD/DNR |
| **Parent topic:**[Using PayPal Express Checkout With Vindicia Subscribe](../topics/r_usingPayPal) | | |


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