> ## Documentation Index
> Fetch the complete documentation index at: https://docs.slm.m1amdocs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Chargeback Reason Code Summary

This report breaks down the chargeback count, by month and by reason code, for a selected time period.

Use this report to help identify product and/or internal customer service issues that may be resulting in an increased chargeback rate.

To generate a one time report:

1. Enter the relevant date range for the chargebacks.
2. Optional. Enter an Email address where you'd like to receive notifications when the report is available. A single email address can be entered.
3. Optional. Select the **Payment Method** used in the chargeback Transaction.
4. Click **Submit**. View the report in the **My Reports** page.

## Display Columns

| Field | Description |
| - | - |
| Reason Code | The reason code assigned to the chargeback by the Payment Processor. |
| Description | The Payment Processor's description of their reason code. |
| Month(s) | The month the chargebacks were received, based on Payment Processor received date. |

**Parent topic:**[Chargeback Reports](../topics/reportsChargebackReports)


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