> ## Documentation Index
> Fetch the complete documentation index at: https://docs.slm.m1amdocs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Log in to Vindicia Merchant Portal - Staging

For logging in to the Vindicia Merchant Portals, we provide **Vindicia Identity Provider (IDP)**, an advanced Identity and Access, PCI compliant, and secure tool. This tool lets users define their own complex and unique passwords as well as defining multi-factor authentication for login. For more details, see [Log in to Vindicia Subscribe Portal with Vindicia IDP](portalAccessingVindiciaIDP).

In Staging, Vindicia's testing environment, merchants can choose whether their users log in via Vindicia IDP or use unique passwords provided by Vindicia Merchant Portal itself.

If you decide to use the Vindicia portal-generated password mechanism for Staging, users receive temporary login details from Vindicia's client technical support for first time access to the system. The password will be replaced with first login.

To access the Staging Merchant Portal with portal generated passwords, do the following:

1. Establish a list of authorized users and their roles for your staging merchant account. For more details, refer to [Subscribe Portal User Roles and Access](portalUserRoles.md).

2. Contact [Vindicia Client Technical Support](mailto:support@vindicia.com) to request authorized user accounts.

   Vindicia will create and send unique login information directly to each of your authorized users. For first time access, each user is given a one-time system-generated password. When a user logs in for the first time, they are assigned a new system-generated password.

3. Navigate to the staging Merchant Portal: [https://portal.staging.us-west.vindicia.com/portal/login](https://portal.staging.us-west.vindicia.com/portal/login)

   The Merchant Login page appears.

   <img src="https://mintcdn.com/amdocs-slm/2vaIUApFYBZeRdVJ/portal/vindiciaSubscribeAndNewRetain/Subscribe_Portal2_User_Guide/images/login.gif?s=828c6c10fc29ad2a5de412c3b68398b1" alt="Vindicia Merchant Portal Login page" width="1200" height="642" data-path="portal/vindiciaSubscribeAndNewRetain/Subscribe_Portal2_User_Guide/images/login.gif" />

4. In the **Username** field, enter the user name provided by Vindicia Client Support and click **Continue**.

5. In the **Password** field, enter the provided password.

   1. If you forget your password, click the **Forgot my password** link.

      The Forgot My Password window appears.

   2. Enter the email address associated with your account and click the **Submit** button.

      Vindicia creates a temporary account password, and sends it to your associated email address.

6. Click the **Log In** Button

   **Note:** When logging in with a temporary password, a new password is assigned to you and displayed for your reference. Please keep it in a safe place.

**Parent topic:**[Log in to Vindicia Subscribe Portal with Vindicia IDP](../topics/portalAccessingVindiciaIDP)

**Related information**

[Portal Password](password)

[Portal My Settings](settings)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.