> ## Documentation Index
> Fetch the complete documentation index at: https://docs.slm.m1amdocs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reverse Payment

Invoices in Paid status that were created for Merchant Accepted Payment (MAP) payment method can be reversed in the Subscribe Merchant Portal 2.0. A payment reversal is a return of the paid funds to the customer's payment method.

For all other payment methods, use the refund action as part of a transaction.

To reverse a payment:

1. Access the invoice from **Billing** > **Invoices**

2. Click the **Reverse Payment** button in the **Actions** Panel.

   **Note:** **Reverse Payment** button is visible only if there is one or more captured or authorized transactions with **Merchant Accepted Payment** payment method type.

   The Reverse Payment dialog box appears.

   <img src="https://mintcdn.com/amdocs-slm/2vaIUApFYBZeRdVJ/portal/vindiciaSubscribeAndNewRetain/Subscribe_Portal2_User_Guide/images/invoiceRepayment.png?fit=max&auto=format&n=2vaIUApFYBZeRdVJ&q=85&s=c0b9e8d9bfc27b716c983253fe0992a3" alt="Reverse Payment Dialog Box" width="750" height="191" data-path="portal/vindiciaSubscribeAndNewRetain/Subscribe_Portal2_User_Guide/images/invoiceRepayment.png" />

3. Define the fields as needed. Refer to the table below for guidance regarding the fields.

4.

| Field | Guidance | Relevancy |
| - | - | - |
| **Payment ID** | Merchant Payment ID from the drop-down list. If there is only one transaction, then this field is pe-filled. | Required |
| **Paid Date** | Date on which the payment was made. | Read only |
| **Amount** | Amount of the payment made along with the relevant currency represented by the national flag. | Read only |
| **Currency** | Currency for this Subscription represented by the national flag. | Read only |

5. Click **Reverse Payment** button on the Reverse Payment dialog box.

   On reversing the payment successfully, the associated transaction is updated to **Canceled**.

**Parent topic:**[Invoices](../topics/invoiceAbout)

**Parent topic:**[Working with Invoices](../topics/invoiceWorking)


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