> ## Documentation Index
> Fetch the complete documentation index at: https://docs.slm.m1amdocs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Chargeback Refunds Pane

Refunds provide a way to reverse a charge, returning money to the customer. A refund can only be executed against an existing, successfully captured transaction. The pane lists all of the refunds issued for the disputed Transaction up to the total Transaction amount.

| Field | Guidance | Relevancy |
| - | - | - |
| **Created Date** | Date the refund was created. | Automatic |
| **Amount** | The refunded amount and currency as represented by the national flag. | Required |
| **Includes Tax** | An indication whether the refund includes Tax or not. | Required |
| **Status** | Status of the Refund. When the batch refund job completes, the status will show Complete. | Automatic |
| **Distribution** | What kind of communication was sent. | Optional |
| **Note** | Notes made by the Customer Service Rep when issuing the refund. This is the reason for issuing the refund. | Optional |

**Parent topic:**[Working with Chargebacks](../topics/chargebackWorking)


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