> ## Documentation Index
> Fetch the complete documentation index at: https://docs.slm.m1amdocs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# The Chargeback Object

A chargeback is initiated by a customer to reverse a specific transaction charge on their billing statement. Work with the `Chargeback` object when you subscribe to Vindicia’s ChargeGuard service to dispute chargebacks on your behalf. (See Common ChargeGuard Programming Tasks in the Subscribe Programming Guide for more information.)

Each `Chargeback` object holds information about a chargeback against a specific transaction. This transaction could be a one-time transaction, or a rebilling transaction generated by a Subscribe `AutoBill` object (subscription). If you are using ChargeGuard only, and are conducting transactions outside of Subscribe, the transaction is simply a transaction reported by you.

Chargebacks are usually automatically downloaded by Vindicia from your payment processor. As Vindicia takes steps to dispute a chargeback on your behalf, the status of the `Chargeback` object will change.

**Note:** Use of the forward slash character (/) in identifiers is not allowed. See [Merchant Identifiers](Merchant_Identifiers) for more information.

* **[Chargeback Data Members](../topics/Chargeback_Data_Members)**

* **[Chargeback Methods](../topics/Chargeback_Methods)**


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